& Delivery Policy
Do you ship to my city and location?
superlative customer experience, we have decided to deliver each product
personally and Once you click on any product, on the right hand side there is a
tab stating Check
delivery estimate for your pin code. You can enter your pin
code in that tab and find out whether we deliver in your area and the expected
delivery time for your product.
How long does it take for delivery?
you order from our website www.chimneykart.com , we ensure that the order gets processed within 24 hours
and gets delivered within the delivery time of the product, mentioned on the
Can I have my stuff delivered on a particular day?
strive to deliver products purchased from www.chimneykart.com in
excellent condition and in the fastest time possible. However, we can’t commit
on the same.
How much do I have to pay for delivery?
provide free delivery with Bangalore City, Out of Bangalore: 300/- each
Can I open the COD parcel before making the payment?
apologise, but we do not have an open delivery system at chimnekart.com. In
case you have any issues with the product, please feel free to get in touch
with our customer care team on +91
9620401635 (10 AM –6 PM).
How can I track my order?
order status is updated to you by phone. You can also track your order, please
get in touch with our Customer Care Team immediately. Give us a call on +91 (10
AM - 6 PM) or drop us an email at email@example.com.
Can I return the order to the courier agent and take my cash
back from him?
apologize but we do not have the facility of returning the product to the
courier agent and take the cash back from him. In case you are not satisfied
with the product, please contact our customer care on +91 (10 AM - 6PM) or
drop us an email at firstname.lastname@example.org
Will I have to sign for my delivery?
you will be asked to sign a delivery form, in which you confirm that the
product(s) was delivered in the correct condition (without obvious defects or
How can I find out if chimneykart.com delivers to my PIN Code?
you click on any product, on the right hand side there is a tab stating Check delivery for your pin code.
You can enter your pin code in that tab and find out whether we deliver in your
What if I am not home when my package arrives?
shipping partner will leave a notice at your address notifying you of an
alternative delivery or pick-up arrangement.
What if I do not like the product or cannot take delivery of my
order? Can I cancel the order?
at chimneykart , work to ensure that you get what you see on our website. We do
not offer exchanges (unless the product was damaged on arrival and we are
unable to replace the item) and refunds for order cancellations.
In the rare case when you absolutely don't like the product or don't have the
space to keep it or have some unforeseen circumstances that make you cancel the
order, you have to raise the same at the time of delivery. The restocking fees
My items haven't arrived yet. What can I do?
allow up to 7 business days for delivery from the day you received the order
confirmation. Your order status is updated to you via emails at every step. If
you are having trouble reading the emails or if you haven't received any
updates, please get in touch with our Customer Care Team immediately. Give us a
call on +91 (10
AM - 6PM) or drop us an email at email@example.com
An email is sent to you after the order is shipped that contains the tracking
number and the service provider. Type the tracking number in the tracking
section on the website of the service provider. The order status would provide
detailed information on your package. If, for any reason, our shipping partner
cannot reach you, we will provide you to collect the product(s) directly from
our shipping partner. In these situations, mypowerkart.com reserves the right
to cancel the sale contract, in which case, we will fully refund you the
How do I change my shipping address after my order has been
call our Customer Care Team on +91
(10 AM - 6 PM) and tell us or Send a message your new