Terms & Conditions
REFUND POLICY:
- To be eligible for a return, your
item must be unused and in the same condition that you received it. It must
also be in the original packaging.
- To complete your return, we
require a receipt or proof of purchase.
- Any item not in its original
condition is damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
- Once your return is received and
inspected, we will send you an email to notify you that we have received your
returned item. We will also notify you of the approval or rejection of your
refund.
- If you are approved, then your
refund will be processed, and a credit will automatically be applied to your
original method of payment, within 7 to 10 working amount of days.
- Late or missing refunds (if
applicable)
- If you haven’t received a refund
yet, first check your bank account again.
- Then contact your credit card
company, it may take some time before your refund is officially posted.
- Next contact your bank. There is
often some processing time before a refund is posted. If you’ve done all of
this and you still have not received your refund yet, please contact us
at chimneykart@gmail.com.
Sale items (if applicable)
- Only regular priced items may be
refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
- We only replace items if they are
defective or damaged. If you need to exchange it for the same item, send us an
email at isr.bng@gmail.com and send your item to: No.479/31, 12th Cross, BTS
Main Road, Wilson Garden, Bangalore Karnataka India 560027.
Shipping :
- To return your product, you
should mail your product details to: chimneykart@gmail.com ,No.981, MNV Complex,
Ashwath nagar, Thanisandra main road, Opposite to Sangeetha Mobile showroom, Bangalore,
Karnataka India 560077.
- You will be responsible for
paying for your own shipping costs for returning your item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be
deducted from your refund. Depending on where you live, the time it may take
for your exchanged product to reach you, may vary.