Terms & Conditions


These Terms & Conditions govern your access to and use of our website and services. Chimney kart, a business registered in India with its registered office in India, owns and operates the Website and Services. 


1.  Terms Acceptance

You agree that you will be bound by these Terms by logging into or employing the Website or Services. You can’t use or access the Website or Services if you are opposed to these Terms.


2.  Modifications to Terms

The Company reserves the right to amend these Terms at any time and without notice. You should review these Terms on a frequent basis for modifications. Your continued use of the Website or Services after any modifications to these Terms are posted will be deemed your acceptance of such changes.


3.  Accounts for Users

You may create an account (an “Account”) on the Website. You are responsible for keeping your Account login credentials secure and for all activities that occur under your Account. You undertake to immediately alert the Company of any unauthorized use of your Account or any other security breach.


4.  Purchases

All orders placed through the Website are subject to Company acceptance. The Company may decline to accept an order for any reason, including if the product information is incorrect, the product is out of stock, or the Company believes the order is fraudulent.


5.  Complete Agreement

These Terms represent the complete agreement between you and the Company regarding the subject matter hereof and supersede any prior or contemporaneous communications, representations, or agreements, whether oral or written.


6.  Refund Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition is damaged or missing parts for reasons not due to our error.


7.  Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 to 10 working amounts of days.

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at chimneykart@gmail.com.


8. Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


9.  Exchanges (if applicable):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at chimneykart@gmail.com and send your item to No.981, MNV Complex, Ashwath Nagar, Thanisandra main road, Opposite to Sangeetha Mobile showroom, Bangalore, Karnataka India 560077.


10.  Re-Turn Shipping:

To return your product, you should mail your product details to: chimneykart@gmail.com ,No.981, MNV Complex, Ashwath Nagar, Thanisandra main road, Opposite to Sangeetha Mobile showroom, Bangalore, Karnataka India 560077.


 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.